Sina science and technology dispatch May 9 noon news, Ma Yun 20 years ago in the "Taojianghu" forum an old post re-public.

This post entitled "Today's Taobao" was written on February 29, 2004, signed "Feng Qingyang". At that time, Taobao was just nine months old, and Jack Ma predicted that opening online stores, online shopping and online sales within 2-3 years would become a very important part of life, and e-commerce would become a new industry in the future.

The total turnover of Taobao was only 34 million yuan in 2003 and exceeded 8 billion yuan two years later, surpassing Wal-Mart China. Today, China's online retail sales account for more than 1/4 of the total social zero, making it the largest online retail market in the world for 11 consecutive years. The rise of e-commerce is also drivingHoldemstripemAccelerated the development of mobile payment, express logistics and other industries.

In this regard, some netizens commented that "Jack Ma's bold idea 20 years ago is now an ordinary reality", while some netizens commented that "Taobao defined the form of e-commerce 20 years ago, which not only made itself, but also made an industry."

Ma Yun said in the post that he came to the forum almost every day in the nine months since Taobao was born: "the forum gives me a lot of happiness and gives the waiters a lot of opportunities to improve their work." With the resumption of the Taojianghu Forum, we can listen to the voices of more users and constantly improve Taobao's products and services, which is in line with Jack Ma's original intention 20 years ago.

Jack Ma also said in the post that the biggest beneficiaries of a really great and outstanding e-commerce website should be users, and the biggest builders should also be users.

This old post from 20 years ago echoes Jack Ma's post on Ali Intranet on April 10 this year. In "leading to Reform and Innovation", Jack Ma once again judged the development of e-commerce: "three years later, e-commerce is definitely not the hottest e-commerce today."... The important thing is not who to catch up with today, but to think about how tomorrow's e-commerce should enhance the consumer experience. "

In the process of starting a business on Taobao, Jack Ma has repeatedly stressed the importance of users. Last year, Ma Yun asked to "return to Taobao, return to users, return to the Internet". In "leading to Reform and Innovation", Ma Yun said: "the core change this year is not to catch up with KPI, but to recognize yourself and return to the track of customer value."

Since the beginning of this year, Taobao has taken frequent actions to enhance the user experience, taking the lead in introducing free delivery in Xinjiang, shortening the delivery cycle of merchants and other measures. Recently, Tmall announced the cancellation of official pre-sale, all goods are spot, and the whole price is guaranteed from payment to July 5.